Keeping Ontario's Legislative Assembly running smoothly takes many talented people, doing many different jobs - from camera operators and committee clerks, to purchasing officers and researchers. The Office of the Assembly is mandated to provide non-partisan support to the Members of Provincial Parliament (MPPs).

Together, we provide administrative and procedural services to all MPPs, as well as operational support for the daily activities of the Legislative Assembly of Ontario. Our success is determined by the strength and diversity of our staff and by supporting our core values: integrity, community, and excellence.

Bilingual Information and Education Officer

Parliamentary Protocol and Public Relations

The Legislative Assembly of Ontario seeks a Bilingual Information and Education Officer, who, as part of our Parliamentary Protocol and Public Relations Branch, in Toronto, ON, will provide front line public relations and information services for all visitors to Ontario’s Parliament.

What You’ll Do

You’ll act with integrity to:

  • Demonstrate a high degree of professionalism in a non-partisan support role
  • Exercise tact and diplomacy in a fast-paced, politically sensitive environment when dealing with MPPs, staff of the Legislative Assembly, the general public, delegations and other external clients

 

You’ll support our community as you:

  • Greet and welcome visitors to Ontario’s Parliament
  • Conduct tours of the Legislative Building focusing on the history and heritage of Ontario and its parliament, as well as the function of the Legislature
  • Deliver educational programs linked to the curriculum, promoting civic engagement and active citizenship
  • Respond to inquiries and internal requests at the information desk, and assist at the Legislative Gift Shop
  • Assist with the development of educational programs and specialized interpretive tours

 

How You Qualify

You demonstrate excellence through your:

  • Completion of a post-secondary education
  • Fluency in oral and written English and French; proficiency in other languages will be beneficial when communicating to our diverse clientele
  • Experience in public speaking and working with a variety of audiences that will give you the confidence to adapt and meet the specific needs of each group visiting Ontario’s Parliament
  • Ability to provide a positive and memorable visitor experience and a high standard of service to all clients, you are an outgoing and effective communicator with excellent customer service and interpersonal skills
  • Creativity and strong research skills, you will develop tours and enhance current programming
  • Knowledge about the legislative process and an understanding of Ontario’s Parliament
  • Flexibility as a team player, and ability to foster good working relationships with your colleagues as a positive contributor
  • You possess a valid class “G” driver’s licence for conducting outreach programs throughout the province

 

If you join our team, you can expect:

  • To work with a team of dedicated professionals
  • Competitive benefits package and Employee Assistance Program
  • Continued training and development
  • Dynamic working environment

 

Salary Range Minimum: $50,616 per annum

File No.: LA-2019-25

Closing Date: Thursday, May 30, 2019